Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping (US) — 5-10 business days
- Express Shipping (US) — 2-4 business days
- International Shipping — 10-20 business days depending on destination
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24-48 hours for tracking information to update.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in your order total and are determined by your local customs authority.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email] and we'll work with the carrier to resolve the issue.
Questions For any shipping questions, contact us at alycianugent@gmail.com